Effective Date: July 20, 2025

At Prismorra, we strive to provide the highest quality digital products, including templates, tools, and creative assets. Since our products are non-tangible, digital goods, we maintain a strict no-refund and no-return policy. Please read this policy carefully before making any purchase.

🔁 No Refunds for Digital Products

Due to the nature of digital content, all sales are final. Once a product is downloaded or accessed, we cannot offer refunds, exchanges, or returns. By purchasing a product from Prismorra, you agree to these terms.

📥 Download Issues

If you experience any problems while downloading or accessing your files, please contact us immediately. We are happy to help resolve technical issues related to your purchase.

Support Email: prismorra.com@gmail.com

✅ Accidental Purchases

We do not offer refunds for accidental purchases. Please review your order carefully before confirming the payment.

💳 Duplicate Purchases

If you mistakenly purchase the same digital item more than once, please email us with proof of duplicate payment. We may issue a refund for the duplicate item at our discretion.

⚠️ Product Not as Described

If you believe the product you received is not as described, you must contact us within 24 hours of your purchase with clear evidence and screenshots. We will investigate the matter, and a partial or full refund may be issued on a case-by-case basis.

📌 By Purchasing from Prismorra

You acknowledge and agree to this Refund and Returns Policy. If you disagree, please refrain from purchasing from our store.

For any further questions, contact us at:
📧 prismorra.com@gmail.com
🌐 https://prismorra.com